Terms and conditions

Who operates the site

This website is operated by Five Ways Advisory Ltd, company number 16946558, based in Birmingham, England. Contact info@fivewaysadvisory.co.uk or 07442 555477.

What the pages are

The pages explain the work Fiveways Advisory offers to people who run children’s homes and supported living services in England. They are information from an independent consultancy. They are not legal advice, planning advice, or a decision of Ofsted, the Care Quality Commission or a local planning authority. We are not those bodies.

We take care with what we publish. Regulations and local practice change. A page cannot know the facts of your service. If you need a view on a particular home, that is a piece of work, not a paragraph on the site.

Enquiries

Sending the form, a WhatsApp message, or a question through the assistant asks us to reply. It does not appoint us, and it does not create a contract. If we are going to do a piece of work, the scope and the fee are agreed before that work starts. We do not publish one price for every enquiry, because a short review and a registration are different assignments.

What we will not promise

We do not guarantee registration, an inspection judgement, the lifting of a notice, or planning permission. Those decisions belong to the authority that makes them. Anyone who offers a guaranteed grade is over-claiming, including us.

The assistant

The assistant answers from Fiveways’ published pages, and from an AI service only when that service is switched on and limited to those pages. It can be wrong, and it can say when it is unsure. It cannot decide an application. Do not put a child’s records or a staff file into it.

Using the site

You may read the pages and share a link to them. You may not copy the site into another service and present it as your own, and you may not try to break, scrape in a way that degrades, or misuse the forms. The words, the logo and the arrangement of the pages belong to Five Ways Advisory Ltd unless a caption says a photograph is stock.

Liability

We are responsible for the things the law does not let us exclude, including death or personal injury caused by our negligence, and fraud. Apart from that, use of the website is at your own judgement. A claim about a paid piece of work is governed by the agreement for that work, not by these website terms.

Law

The company is registered in England. These terms are governed by the law of England and Wales, and the courts of England and Wales decide disputes about the website.

How we handle personal information is in the privacy notice. Cookies are in the cookie policy.