Service
Staff training and development
Training that helps a team do the shift in front of them, and record it properly.
We train care teams and managers on the work the regulations already expect them to understand: safeguarding, recording, behaviour support within the law, and how to use the home’s own procedures. Sessions are built around your statement of purpose and your recent incidents, so people recognise their own service.
We do not award nationally accredited qualifications, and we will not claim a certificate is a substitute for induction, supervision and competent leadership.
Who it is for
- New teams approaching registration or a first inspection.
- Homes where the training matrix is green and staff still cannot describe the procedure.
- Deputies preparing to step up.
What it addresses
- Training is a pack of slides that never mentions this house.
- Night staff miss every session.
- People know the words “safeguarding” and cannot say what they would do at 2am.
- Recording training has never been offered, and the records show it.
How the work runs
- Choose the gap We use the training matrix, a sample of records and the manager’s view. We do not sell a standard course list.
- Design a short session A few decisions, practised, with the home’s procedure on the table.
- Leave something to supervise The manager gets two or three things to look for in the following fortnight’s records.
What you need in place
- Staff released from the rota, including a plan for night staff.
- The relevant procedure, so we teach your version.
- A manager in the room. Training the team without the manager does not stick.
What you leave with
- A session plan and attendance record.
- A short note of what was practised.
- Follow-up questions for supervision.
Time and fees
There is no standard duration. The regulator, the planning authority and the condition of the service all change the timetable. We will describe what we can see, and we will not promise a date.
The fee is agreed once we understand the work. A short review and a full registration are different assignments, so we do not publish one price for every enquiry.
Questions
Are the courses accredited?
No. This is in-service training and development. If you need a formal qualification for a manager, that is arranged with an awarding body, and we will not pretend to be one.
Can training close an inspection requirement on its own?
Only if the requirement was about training and you can show that practice changed. We help you design for that evidence.
Next step
Name the problem you want the team to handle better. We will say whether training is the right tool, or whether the procedure or the rota has to change first.
Talk to FivewaysRelated
Fiveways Advisory is an independent consultancy. We are not Ofsted, the Care Quality Commission or a local planning authority, and this website is not legal, planning or regulatory advice. We cannot guarantee registration, an inspection judgement or planning permission.