Service
Management support
An experienced colleague for managers who are carrying the home and the paperwork at once.
Managers ask us for someone who has done the job and will look at this week’s problems, not a slide deck. The work is supervision, incidents, rotas, recording, staff conduct, and the quality review a children’s home has to keep up.
We support. We do not become the registered manager by stealth, and we do not take the provider’s legal responsibilities away.
Who it is for
- New registered managers in their first year.
- Experienced managers in a home that has outgrown their systems.
- Responsible individuals who need a clearer line of sight.
What it addresses
- The manager is on the floor all week and the management tasks happen on Sunday night.
- Supervision is cancelled first when the rota slips.
- Incidents are written and never learned from.
- The responsible individual visits and leaves without a record of what they tested.
How the work runs
- Agree the brief A defined piece of work: a month of supervision recovery, a conduct issue, or a standing monthly review.
- Work on the live service Real records and real decisions, with the manager in the room.
- Leave a rhythm A week that has room for supervision, audits and the manager’s own thinking.
What you need in place
- The registered manager’s time, protected for the sessions.
- Permission to see records.
- A provider who will back changes to the rota if the rota is the problem.
What you leave with
- Notes of each session and the actions agreed.
- Tools the manager can reuse: supervision template, incident review, RI visit note.
- A frank view if the manager’s workload is not survivable.
Time and fees
There is no standard duration. The regulator, the planning authority and the condition of the service all change the timetable. We will describe what we can see, and we will not promise a date.
The fee is agreed once we understand the work. A short review and a full registration are different assignments, so we do not publish one price for every enquiry.
Questions
Can you be our registered manager?
This service supports your manager. If you need to recruit a manager, that is a different conversation, on the recruitment page. We do not quietly stand in as the registered person.
Is this counselling for the manager?
It is professional support about the service. Managers under personal strain should also use whatever wellbeing support their employer provides. We will say if the issue in front of us is not a compliance issue.
Next step
Tell us whether you need a rescue for the next month or a longer rhythm. We will propose a scope before we start.
Talk to FivewaysRelated
Fiveways Advisory is an independent consultancy. We are not Ofsted, the Care Quality Commission or a local planning authority, and this website is not legal, planning or regulatory advice. We cannot guarantee registration, an inspection judgement or planning permission.